
The outsourcing of laptop manufacturing by Apple, Dell and Sony.How information technology helped the city of New Orleans in recovering from Hurricane Katrina.Supply-chain planning that enables the ‘fast fashion’ of Zara, H&M and Benetton.Tracking the latest developments in the field, the fifth edition of Operations Management examines issues such as: In this market-leading text, Slack, Chambers and Johnston bring to life the study of operations management with over 100 contemporary and international examples of operations in practice, as well as providing critical commentaries on areas of academic debate.


Managing operations is important, exciting and challenging, and it’s critical to successful organisational performance. promote creativity, manage knowledge and innovation, and encourage social responsibility? The answer is through effective operations management.

